Dear Owner, President or General Manager,
We want you to know what a wonderful experience we've had in dealing with your company. We pray that you appreciate your employees as we have as consumers. It is rare to find individuals as dedicated to great customer service. We were in the middle of a family crisis when we called your company to come to our house and remove water from our basement. We received immediate attention and most surprisingly, a returned phone call from your office when they said they would! We received extremely prompt service, helpful information, advice and very kind & care words of encouragement. We would recommend your company to anyone! Thank you for helping our family.
John & Michelle
P.S. We wanted to let you know that we initially called your company because you were the only organization with the BBB logo in the phone book -- great marketing tool!